Life is Good Reviews
Based on 22 customer reviews and online research, lifeisgood.com has a consumer rating of 2.1 out of 5 stars, indicating that most customers are not satisfied with Life is Good.
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1 Star(13)
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How would you rate Life is Good?
Top Reviews
I would give it zero stars if I could. My package didn't arrive after 3 weeks. I tried emailing customer service several times with no response. I called them and waited on hold for over 2 hours. When my turn finally came, they hung up on me. I tried calling them 4 different times before someone finally called me back - only to tell me my order was lost and they didn't know where it was. They don't have the shirt in stock now so they couldn't replace it. Sadly, just a horrible company. Do not deal with them. You will be disappointed!
Years ago, these t-shirts were of top quality and lasted years! Now they are made of thin material and even after a short wear, they look crummy. I have tried for days now to contact the company for a return. Absolutely ZERO accessibility! No email or phone support after many attempts. Their "cheerful" phone voice and words are all fake. I will never again order t-shirts from this disreputable company.
Customer Reviews (22)
Terrible products. I used to be a fan until I learned the history of the company. For a company that promotes positivity and good vibes the owners don't practice what they preach. They literally stole the art from the creator of Life is Good. This was Gary Blehm's creation and his heart and soul.
That explains why the reviews went downhill when they cut Gary out. Now this company has generic inspirational quotes and crappy images that a 10 year old can create. The quality got worse too, probably because they only care about profits now.
0/10 do not recommend.
I've been a customer of Life Is Good probably for 20 years and not once have I ever had a problem. They really have it together. I had to make a recent return and my credit was posted to my credit card account in less than a week. A wonderful business.
I purchased my very first Life is Good tee shirt in 2020 and now have 30 of their (Crusher) shirts in my closet. That's how great I think they are. They make quality products, have very good customer service, no hassle return policy and donate to a charitable cause - kids. I have washed their shirts a dozen times and they are still holding up well. Highly recommended!
Extremely good quality, comfortable and durable. Absolutely love this brand!
I love the design on these shirts-especially now! I have called customer service on 2 occasions. Both times I was on hold for less than 3 minutes. The person(s) I talked to totally resolved my issue. This is a company that stands by its product. If you have a problem, or question, call them! Don't just complain online. They work hard to resolve the issue. I also love the donation that they make! Life is Good! Enjoy these awesome products!
I ordered 3 t-shirts, and received them as promised. Although they were all very, very big, I figured one of my kids could use them. I always wash shirts before I wear them. One of the shirts was red. Since I was worried about it fading on other clothes, I put it in the water first. There was so much Suds coming out of it, I thought something was wrong with my washing machine. I ran it through the complete cycle, by itself twice, and was still getting suds. I finally washed it, put it through two more Cycles, and got almost clear water. 5 complete Cycles on my washing machine for one t-shirt. Today I put the other two in to see what would happen. Two shirts, twice as much suds. They have now been through the complete wash cycle and rinse cycle 3 times. I am still getting suds, even though I have added no washing detergent. Has anyone else had this problem? What do they put in these shirts that makes them Suds like this? I do not think I will order t-shirts again. I am wasting so much water.
Don't expect to get help from customer service. Waited 2 1/2 hours on the phone to get an answer to a question. Started out at number 21. When I was #1 I was only give any option to leave my call back number so they could call me back "shortly." It's been 24 hours and no call. If you take the design somewhere and have it printed... do so.
Love the designs but the shirts leave a lot to be desired. You would think that at that price they would last more than 3 or 4 washings. I have more of them in my rag bag than in my closet.
I ordered 2 items June 24th. I did not hear when I would receive the t-shirts and placed a call to customer service 10 days later. I was told that my shirts would be shipped sometime that week, if not I should reach back out to the company by that Friday. I tried reaching out to customer service by phone and through email with no success over the past 2 weeks. Since then I have received one shirt with a billing slip that states both shirts were delivered. I am out $28 with an email sent yesterday from the president of the company, Lisa Tanzer, stating that she is sorry "it has been challenging to get in contact with us." Give me my money or give me my shirt. Will never buy their products again.
I have been trying to reach customer service for 3 days. Been on hold for over an hour again today. Emailed them and no response. This is the last time I will buy anything from them.
I ordered an item at the beginning of July. I received another person's order with their packing slip. The package was addressed to me but the items and packing slip inside belonged to someone else. I have been on hold 4 different times waiting in a long cue for a service representative. One day after being on hold 3 hours (no exaggeration) I was then given only the option to leave my phone number. I started at position 28 and got to 1 only to be hung up on. I have sent 4 emails and no return email received. I have left my phone number and no return phone call. I even wrote a post on the FB page... NOTHING. I'm going to dispute the charges on my credit card to get my money back since the item I ordered is lost somewhere and I can't get an answer. I work in a service industry as well and even through Covid and shutdowns, we provide customer service by answering phone calls and emails. This is unacceptable. I love Life is Good products and have ordered in the past but I think I have learned my lesson this time.
Worst customer service ever! There are many companies out there that donate to education so I would choose one of them over Life is Good. I ordered $120 worth of t-shirts and mistakenly entered the wrong house number, 1404 instead of 1405. When I realized my error I tried calling the company, that was over two weeks ago. Since then I have called and emailed everyday and have yet to hear from LIG. Monday I was so frustrated that I stayed on hold for 3 hours and got to #1 in the cue when I was told that I needed to leave my number and an Optimist would call me back. Its now Wednesday and I still haven't heard anything from them. If they're treating paid in full customers this way I'd be willing to bet that no money is being donated to any cause. Save yourself the hassle and buy from another company that can support their customers.
Life is Good Questions & Answers
Posted on 06/02/2021
I left a message and received a return call within a day.
Posted on 10/10/2020
Customer service is AMAZING. I have had 2 issues. Both were errors on MY part. Both times the company took excellent care of me.
Posted on 06/02/2021
Good quality and fit. Fun and comfortable to wear.
Posted on 06/22/2020
I have purchased their tee shirts in many different locations, online and stores. They are great.
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